Privacy Policy
Last Updated: July 27, 2026
At SIWEEP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website siweep.com, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal Information
When you place an order, create an account, contact us, or subscribe to our services, we may collect:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information
- Order details
- Account information
We only collect information that is necessary to provide our products and services.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral sources
- Website usage data
This information helps us improve website performance, security, and user experience.
2. How We Use Your Information
We may use your information for the following purposes:
- Process and fulfill your orders
- Provide customer support
- Communicate with you about your orders
- Send important service-related notifications
- Improve our website, products, and services
- Prevent fraud and enhance website security
- Send promotional emails if you have provided consent
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Payment Information
All payments are processed securely through trusted third-party payment providers.
We do not store your full credit card number or payment account details on our servers.
Payment processors may collect and process your payment information according to their own privacy policies.
Examples of payment providers may include:
- Stripe
- PayPal
- Other authorized payment processors
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve website performance
- Provide relevant content
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.
5. Third-Party Services
We may use third-party services to support our website operations, including:
- Website hosting providers
- Payment processors
- Shipping providers
- Analytics services
- Email communication services
- Security services
These third parties may have access to limited personal information necessary to perform their services and are required to protect your information.
6. Email Communications
If you subscribe to our newsletter or provide your email address, we may send you promotional emails, product updates, or special offers.
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails.
You may still receive transactional emails related to your orders, such as order confirmations and shipping updates.
7. How We Protect Your Information
We implement reasonable security measures designed to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Maintain business records
- Comply with legal requirements
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing your personal information
- Requesting correction of inaccurate information
- Requesting deletion of your information
- Opting out of marketing communications
To exercise these rights, please contact us using the information below.
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information.
11. California Privacy Rights (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect
- The right to request deletion of personal information
- The right to opt out of the sale or sharing of personal information
We do not sell personal information.
To submit a privacy request, please contact us using the information below.
12. International Users
If you access our website from outside the United States, please understand that your information may be processed and stored in the United States or other countries where our service providers operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Website: siweep.com
Email: [email protected]